TERMS AND CONDITIONS OF SALE AND USE

OVERVIEW

Love Linen Clothing (hereinafter referred to as “us”, “we” or “our”) owns and operates this website at www.lovelinen.lk (the “Website”) through which Love.Linen branded products (the “Products”) are sold.

Any information, tools and services available from this Website by any user (hereinafter referred to as “you” or “your”) are subject to these Terms and Conditions of Use and Sale (the “Terms”). Please read them carefully and make sure that you understand them, before using the Website and ordering any Products.

By visiting this Website and/or ordering Products through our e-commerce service (the “Service”) you agree to be bound by the Terms and any other policies and notices stated on the Website.

If you do not agree to the Terms, as amended from time to time, in whole or in part, you must not access the Website or use any part of the Service. We reserve the right to amend, change, update or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. These Terms also govern any use you make of our social media pages such as our Facebook, TikTok, or Instagram.

These Terms were updated as of 12th of September 2024.

GENERAL CONDITIONS

This Website is not intended for use by individuals under the age of 18, in order to use the Service and purchase products you must be 18 years or older.

We reserve the right to refuse service to anyone for any reason at any time. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

TERMS OF SALE

PRODUCT INFORMATION

All Products shown on the Website are subject to availability. We will inform you as soon as possible if the Product you have ordered is not available and we will refund any amounts paid for the unavailable Product in accordance with the method of purchase used when ordering the Product.

The images of the Products on the Website are for illustrative purposes only. We have made every effort to display as accurately as possible the Products that appear on the Website. However, your Products may vary slightly from the images on the Website.

Failure to care for Products and any such damage is not considered a defect of the Product. Once a garment is washed and the tags are removed, the Product will not be exchanged for any reason.

PLACING AN ORDER

You can place an order for Products by browsing the Website, adding an item/items to your cart, and proceeding to checkout to complete your order.

To checkout you can either open an “Account” with us or use our “Guest Checkout”. If opening an Account, you will be required to provide some compulsory personal information.

You confirm that all personal information provided to us is accurate and kept up to date. You can update your details at any time by logging in to your Account.

You are responsible for keeping your password and Account information confidential. We shall not be liable for any loss or damage which may arise from unauthorized use of your Account.

EXCHANGES

In the event you choose to exchange any Products once you have received them, the terms of our Exchange Policy shall apply.

RISK AND TITLE

Products will be at your risk and ownership of the Products will only pass to you from the time they are delivered. Risk in relation to Products being exchanged passes from you to us once the Products have been received at our location.

PRICE AND PAYMENT

You can only pay for Products by using one of the payment methods listed on our site or by using a valid gift voucher issued by us. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already taken payment.

WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of the service is at your sole risk. The service and all products are provided ‘as is’ and ‘as available’ for your use.

INDEMNIFICATION

You agree to indemnify and hold harmless Love.Linen and its affiliates from any claim arising out of your breach of these Terms of Service.

FORCE MAJEURE

We will not be liable or responsible for any failure to perform caused by events outside our reasonable control, including but not limited to strikes, terrorist attacks, natural disasters, or pandemics.